A Return , Exchange & Refund Policy is the agreement where you inform customers about your policies regarding returns and refunds.
It usually includes the following pieces of information: 1. How many days they have to return/exchange a product ? 2. How will they receive the refund (credit or replacement) ? 3. If you offer refunds for digital products or in-app purchases ? 4. Who pays for shipping to return the product And so on.
Add a new category (static page) of any policy-
Simply click on add page ( given right side of the page ) and mention title name, description, and then save.